AI Credits work like a prepaid meter. When the Agent has enough balance, it can answer live visitor
questions using the approved business profile, support rules, routing instructions, and selected AI provider.
When the balance becomes low, the dashboard or support path can warn the client before usage stops.
If the balance reaches zero, the Agent may pause live AI answers, limit responses, or show a non-AI fallback
such as contact, support ticket, or top-up instructions. This prevents uncontrolled provider bills and keeps
usage fair for both the client and WebsDocs.
Usage may vary based on visitor message length, business context size, model choice, retrieval or RAG usage,
safety instructions, plan-aware context depth, and the length of the AI answer.