RTC Chat Agent setup
AI Business Agent payments may create activation records, company-profile.json, dashboard access, install snippets, AI Credits, and support-routing setup for your website.
Payment & Activation
Clear payment, activation, and setup rules before WebsDocs services begin.
WebsDocs payments are connected to real service steps: RTC AI Business Agent activation, RTD AI Voice Agent activation, setup output generation, dashboard access, AI Credits, managed voice minutes, support review, service scope, or custom project work. This page explains what payment may start, when setup becomes delivered in part, and how to ask before choosing the wrong path.
RTD Voice Agent setup
Voice Agent payments may create voice activation records, voice profile output, Voice CRM Dashboard access, install snippets, managed voice minutes, and handoff setup.
Refund and billing review
Generated setup outputs are normally treated as service work already started or delivered in part. Billing errors, duplicate payments, and legal requirements can still be reviewed through support.
Payment Overview
Payment confirms a selected WebsDocs service path, but setup and eligibility rules still apply.
WebsDocs payments are connected to a real product, setup, activation, service scope, usage allowance, support path, or custom project. Some AI and voice services can move directly into activation after payment. Custom website, documentation, industry, or enterprise work may require review before payment is accepted or before full delivery begins.
RTC AI Business Agent
RTC payments may be used for managed Chat Agent setup, activation codes, company-profile.json generation, dashboard records, install snippets, AI Credits, approved knowledge, and support-routing direction.
RTD AI Voice Agent
RTD payments may be used for Voice Agent setup, voice profile generation, Voice Site ID records, Voice CRM Dashboard access, install snippets, managed voice minutes, usage visibility, and handoff configuration.
Service and custom work
Website, documentation, optimization, research, industry support systems, integrations, dashboards, billing pipelines, or enterprise-style workflows may require scope review, quotation, or approved starting payment before work begins.
Not sure which path fits?
If you are unsure whether you need RTC Chat Agent setup, RTD Voice Agent setup, a service scope review, custom implementation, support help, billing review, or an enterprise path, ask before paying. WebsDocs can guide you toward the correct route before checkout.
Activation code and setup rules
Paid activation codes may have an expiry period. If an unused code expires, WebsDocs may validate or revalidate it up to three times without extra charge where payment is verified and no misuse, fraud, entitlement, or eligibility issue exists. Once setup output is generated, refund rules may apply.
For payment, invoice, duplicate charge, refund-review, activation, dashboard, usage, AI Credit, voice-minute, or account-specific questions, use the Support Ticket page so the request can be reviewed with the correct service context. For official payment communication, WebsDocs uses payments@websdocs.com.
AI Agent Payments
RTC and RTD payments create digital setup outputs that are normally final once generated.
WebsDocs AI payments may support RTC AI Business Agent setup for live chat, RTD AI Voice Agent setup for real-time duplex voice, activation records, dashboard access, install snippets, profile files, usage allowances, and support-routing configuration. Because these outputs are created for a specific website, business, domain, or service path, AI and voice setup payments are treated differently from simple enquiries or general consultation.
RTC Chat Agent setup
Depending on the selected path, RTC setup may create an activation code, paid AI Business Agent setup record, dashboard identity, allowed domain or origin, install snippet, company-profile.json, client profile data, support direction, AI Credit visibility, and downloadable setup output.
RTD Voice Agent setup
Depending on the selected path, RTD setup may create a voice activation record, Voice Site ID, Voice CRM Dashboard access, voice-company-profile.json, voice install snippet, managed voice-minute entitlement, handoff configuration, usage visibility, and voice support setup.
Why setup is normally non-refundable after creation
Once setup output is generated, WebsDocs has already created business-specific digital material, access direction, profile output, dashboard records, install details, or entitlement records. For this reason, RTC Chat Agent setup, RTD Voice Agent setup, activation, generated snippets, profile-output payments, and voice setup outputs are normally non-refundable after creation except where required by law or confirmed billing error.
Free profile regeneration
WebsDocs may provide free self-service generators for company-profile.json, voice-company-profile.json, or industry profile data. Free regeneration helps clients update basic profile content, but it does not include free managed review, dashboard repair, installation troubleshooting, RAG indexing, custom rewriting, compliance review, or manual support.
AI usage and voice usage are handled separately from setup
RTC Chat Agent setup payments do not create unlimited AI usage. Live AI conversations, provider usage, message handling, and ongoing AI activity are controlled through WebsDocs AI Credits where applicable. Starter credits may be included with selected plans, and additional activity may require top-up credits depending on real usage.
RTD Voice Agent setup payments do not create unlimited voice usage. Voice plans may include managed voice minutes or a defined voice allowance, and extra usage may be billed or reviewed according to the active plan, dashboard record, entitlement, and support status.
Before activation
If you are unsure about your plan, website domain, activation code, setup needs, voice requirements, business eligibility, or service fit, open a support ticket before paying or before using an activation code.
After activation
After activation or setup generation, payment is normally final because the system has created website-specific AI or voice setup output, profile files, dashboard records, install details, or access direction.
Activation code expiry
Paid activation codes may have an expiry period. If an unused code expires, WebsDocs may validate or revalidate it up to three times without extra charge where payment is verified and no misuse, fraud, entitlement, or eligibility issue exists.
Service Project Payments
Website, documentation, optimization, and custom service payments depend on scope, approval, and project stage.
Custom website work, documentation systems, optimization, research portals, support workflows, and implementation support may be priced after scope review. Some projects use a deposit, milestone, invoice, or approved starting amount instead of instant checkout.
Scope review first
If the work depends on pages, integrations, content, custom forms, dashboards, support workflows, provider setup, AI/voice connections, or client-owned platforms, WebsDocs may review requirements before confirming payment or delivery assumptions.
Estimates are directional
Estimators and public pricing help guide expectations, but final pricing may change when the project needs custom logic, extra pages, integrations, special support, compliance review, provider work, or broader scope.
Approved payment path
Once scope is approved, payment may confirm the starting point, milestone, deposit, service package, setup path, or full project depending on the agreed delivery model and project document.
Custom / Enterprise Payments
Custom systems are reviewed before payment or before final service acceptance.
Larger AI systems, client support systems, billing-summary pipelines, custom dashboards, enterprise routing, email-worker setup, voice support workflows, provider-backed systems, or advanced integrations are not treated as simple checkout items. They require review, planning, and a confirmed quote or service record.
Why custom work is reviewed
Custom systems can involve website access, support profiles, worker APIs, email routing, D1/KV/R2 storage, billing summaries, admin dashboards, AI knowledge, voice usage, support-ticket routing, and client-specific security or compliance rules.
How quoting works
WebsDocs may request project details, business rules, expected usage, domain information, service eligibility context, support paths, activation needs, provider requirements, and integration details before issuing a custom quote or manual payment direction.
Refund Policy
Refunds depend on the payment type, activation status, generated output, usage, and project stage.
WebsDocs treats digital setup work according to its service stage. Once business-specific AI setup, voice setup, dashboard records, install snippets, profile files, entitlement records, usage activity, or custom work have been created, the payment is normally final except where required by law, confirmed billing error, duplicate charge, or a specific written arrangement.
RTC Chat Agent setup
RTC setup payments are normally non-refundable once activation, setup record, install snippet, dashboard details, AI Credit visibility, or company-profile.json has been generated.
RTD Voice Agent setup
RTD setup payments are normally non-refundable once voice activation, Voice Site ID, voice install snippet, Voice CRM Dashboard details, managed voice-minute entitlement, or voice-company-profile.json has been generated.
Billing error review
If you believe you were charged twice, charged incorrectly, or paid under the wrong account, open a support ticket with your payment email, order ID, activation code, website domain, Site ID or Voice Site ID where available.
Refunds are not issued for unused access alone
Canceling, not using the dashboard, delaying installation, failing to place the snippet, not using included credits or minutes, or changing your mind after setup output has been generated does not automatically qualify for a refund.
Legal rights are not excluded
Nothing on this page removes mandatory legal rights that apply in your country or region. Where a law requires a refund, cancellation right, or billing correction, WebsDocs will review the request according to that requirement.
After Payment
What happens after you pay depends on the service path you selected.
RTC Chat Agent payments usually move toward AI Business Agent activation and setup output. RTD Voice Agent payments usually move toward voice activation, voice profile setup, and Voice CRM access. Service or custom project payments may move into scope review, planning, delivery, or manual confirmation.
1. Payment record
Your payment is connected to the selected product, plan, service, activation path, usage allowance, or approved project direction.
2. Activation or review
RTC and RTD paths may move toward activation. Website, documentation, industry, enterprise, or custom work may require review before setup or delivery continues.
3. Setup details
You may need to provide your website domain, business details, service information, support rules, profile inputs, voice requirements, or activation details.
4. Delivery path
WebsDocs moves the request into activation, profile generation, dashboard setup, install output, support review, delivery, or custom planning.
Payment FAQ
Common payment, activation, and refund-review questions.
Can I pay directly for every WebsDocs service?
No. Some RTC Chat Agent and RTD Voice Agent paths can use direct payment and activation. Custom websites, documentation systems, industry support systems, enterprise setups, dashboards, integrations, and unclear project work may require review before payment or delivery.
What happens after I pay for RTC Chat Agent?
You move into the AI Business Agent activation and setup path. This may include an activation code, domain verification, company-profile.json generation, dashboard details, install snippet, AI Credit visibility, and generated setup output.
What happens after I pay for RTD Voice Agent?
You move into the AI Voice Agent activation and setup path. This may include voice activation, Voice Site ID, voice-company-profile.json generation, Voice CRM Dashboard details, voice install snippet, managed voice minutes, handoff configuration, and generated voice setup output.
Can I get a refund after setup output is generated?
Normally no. Once RTC or RTD setup output, activation records, snippets, dashboard details, entitlement records, or profile files are generated for your website or business, the setup payment is normally treated as final except where required by law or confirmed billing error.
What if my activation code expires?
Paid activation codes may have an expiry period. If an unused code expires, WebsDocs may validate or revalidate it up to three times without extra charge where payment is verified and no misuse, fraud, entitlement, or service-eligibility issue exists.
Does free profile regeneration mean free managed support?
No. Free profile generators may help you regenerate company-profile.json, voice-company-profile.json, or industry profile data. Managed review, rewriting, installation support, dashboard repair, billing review, RAG indexing, compliance review, or troubleshooting may require support review or a paid service path.
What if I paid but need help?
Open a support ticket and include your payment email, order reference, activation code, Site ID or Voice Site ID if available, website URL, and a clear explanation of the issue.
Can unused credits or voice minutes be refunded?
Consumed AI Credits, used voice minutes, provider-backed usage, processed conversations, generated outputs, and delivered support work are normally not refundable. Unused balances or allowances may be reviewed according to the active plan, payment record, support context, and applicable legal requirements.
Need Help Before Payment?
Ask first if you are unsure about the right plan, setup path, activation status, or refund position.
If you are not sure whether you need RTC Chat Agent setup, RTD Voice Agent setup, an industry support system, a website service, a documentation project, a custom setup, or a support review, open a support ticket before paying. This helps avoid wrong-plan purchases, activation issues, and unnecessary setup confusion.