RTD AGENT · RTC BUSINESS AUTOMATION · ASG SALES GATEWAY · BUSINESS AUTOMATION

Controlled AI systems for customer conversations, buyer discovery and business operations.

Serve people in real time, give buyer AI approved access to your business, automate structured workflows, and keep important actions under human control.

Customer using a WebsDocs-enabled business experience
WEBDOCS CONTROLLED AI BUSINESS SYSTEMS Human Visitors + Buyer AI + Business Operations
HV
Human visitor or buyer agent

I need trusted information, a useful conversation, or the correct next business action.

WD
WebsDocs business systems

Use RTD for live Voice and Chat, RTC for controlled website conversations, ASG for buyer-agent discovery, or Business Automation for structured workflows.

CONVERSE RTD Agent

Real-time Voice and Chat with Human Inbox, approved knowledge and visible controls.

OPERATE RTC Business Automation

Controlled website conversations, handoff, messages, Website Health and client operations.

AUTOMATE Business Automation

Structured inquiries, approved knowledge, workflow routing and human review.

Business owner operating WebsDocs AI systems

RTD Agent handles real-time Voice and Chat. RTC Business Automation manages controlled website conversations and client operations. ASG Sales Gateway gives buyer AI a public route to seller-approved business information. Business Automation moves operational requests through defined automated or human workflows.

VERIFY & CONNECT Connect WebsDocs to the platforms your business already uses.

Support domain verification, publishing and approved platform connections without replacing your existing website or business systems.

Google Verification Google Tag Manager WordPress Shopify Wix Squarespace Webflow
Approved business information Protected client access Client-visible activity Usage and credit controls Defined action routes Human authority and escalation

ASG AI Gateway · Publish · Discover · Ask · Route

Give AI buyers an official front door to your business.

ASG gives your business a hosted, AI-readable gateway where buyer agents, AI search systems, and future shopping assistants can discover approved public facts, ask questions, compare services, and submit permitted handoff, quote, contact, booking, or checkout intent.

STEP 01

Publish approved facts

Create a hosted ASG Live Profile with your business identity, services, offers, policies, contact paths, and permitted actions.

STEP 02

Open AI discovery

Pulse, llms.txt, agent card, schema, sitemap, and public routes give AI systems a clean machine-readable way to find your business.

STEP 03

Buyer AI reads and asks

Buyer agents can review approved public information, ask permitted questions, compare services, and use supported A2A routes.

STEP 04

Intent moves forward

Enabled doors route handoff, quote, contact, booking, or checkout intent while your business controls the final action and execution.

Public by design, private by boundary: ASG exposes approved public business information and permitted routes—not private dashboards, payment records, setup credentials, internal notes, or administrative systems.

RTC · Real-Time Chat Agent · Customer Operating Workspace

Give every website visitor a useful answer—and give your team the operating system behind it.

RTC turns approved company information into a live website Agent, searchable knowledge, visible customer intent, qualified leads and human action. The protected RTC Dashboard keeps the Agent, conversations, websites, credits, billing, team access and account history under one controlled business workspace.

No setup fee 7-day trial Hosted Agent or website widget Human Handoff included
01 Approve Publish the business source of truth

Control identity, services, offers, FAQs, policies, pricing guidance, important pages, escalation rules, branding and verified origins.

02 Search Build the Agent knowledge feed

Turn the current published profile into searchable sections. Check the cost first, build only when you choose, and see the resulting search records.

03 Answer Serve relevant website conversations

RTC retrieves the matching approved context, answers the visitor, records the conversation and keeps provider usage visible.

04 Escalate Move important cases to a person

Human Handoff preserves the original conversation so an authorized team member can reply inside the visitor experience without starting again.

05 Operate Manage the complete customer workspace

Review leads, health, messages, domains, models, usage, billing, top-ups, team sessions, security and traceable account activity.

One Agent. One protected workspace.

The website conversation is only the beginning.

RTC gives visitors a branded, business-aware Agent while giving the customer a real operating dashboard behind it. Every important route is visible: what the visitor asked, which knowledge was used, whether a lead was detected, when a human took over, what the Agent cost and what changed in the account.

Universal widget and hosted Agent

Use RTC on an approved website or open the full hosted Agent experience with the same profile, branding, chat runtime and Human Handoff channel.

Conversation, lead and CRM visibility

See customer intent, lead signals, conversation outcomes and follow-up opportunities instead of losing valuable context in a disposable chat box.

Direct RTC Messages to WebsDocs

Contact Support, Billing, Projects, Maintenance or General Operations from the authenticated account, with replies and sent history attached to the RTC workspace.

Website Health and readiness direction

Review trust, contact paths, links, images, forms, calls to action, accessibility hints, support readiness and Agent readiness. It is a business-readiness scan—not a penetration test.

Built for customer operations

Everything the business needs after the visitor clicks “Ask AI.”

View the complete control center
PROFILE

Approved business source

Identity, services, offers, FAQs, policies, pricing guidance, locations, important pages and escalation instructions.

KNOWLEDGE SEARCH

Manual search-index control

Estimate the build cost, create the search records only when approved and feed matching knowledge to the Agent during chat.

HUMAN HANDOFF

Live takeover with full context

Review the conversation, take control, reply inside the visitor widget and resolve sensitive, urgent or high-value cases.

CRM + LEADS

Customer intent becomes visible

Track lead signals, conversation outcomes, handoffs and follow-up opportunities from the same protected workspace.

WEBSITE HEALTH

Readiness scans and report history

Review trust, links, forms, calls to action, accessibility hints, contact routes, support paths and Agent readiness.

CREDITS + BILLING

Measured usage and secure top-ups

See Agent, search and indexing charges together. Buy one-time RTC Credits through Stripe with wallet updates, receipts and history.

BRANDING + DOMAINS

One recognizable live Agent

Control company logo, Agent avatar, presentation, hosted experience, installation code and verified website origins.

TEAM + SECURITY

Protected access and traceable activity

Manage dashboard users, session limits, security controls, publication history, account events and operational changes.

Start at the right operating level

Trial the Agent, then grow the domains, credits and capacity.

Every paid plan includes the RTC Agent and protected Dashboard. Monthly credits are granted each month, annual billing gives twelve months for the price of ten, and one-time credit top-ups remain separate from the subscription.

Compare RTC plans
7-DAY TRIAL $0 today 250 RTC Credits · Swift · 1 domain
PRO $59 / month 1,000 credits monthly · 1 domain
ENTERPRISE $449 / month 12,000 credits monthly · up to 6 domains
RTC

Real-Time Chat Agent + Customer Operating Workspace

See the Agent, Dashboard, plans and complete operating model on the RTC product page.

Approved knowledge, live conversations, human action, website readiness, measured usage and protected business control.

RTD · Real-Time Duplex Voice Agent · Voice CRM

Let visitors speak to your website—not wait through a phone menu.

WebsDocs RTD Voice Agent adds a live spoken support layer to a business website. Visitors can ask questions naturally, continue the conversation, interrupt while the Agent is responding, hear guided answers, and move toward contact, booking, sales, support, billing help, or human follow-up.

This is not an IVR, recorded greeting, or old chatbot with a voice skin. RTD combines Real-Time Duplex voice flow, controlled LLM reasoning, approved business information, selected multilingual voice planning, managed voice minutes, support handoff, and a protected Voice CRM Dashboard.

Natural turn-taking Cross-talk tolerant Selected multilingual setup Voice CRM visibility
01 LISTEN Hear the visitor in real time

The website voice layer receives the spoken turn through the supported browser and microphone path.

02 ADAPT Handle follow-ups and interruptions

Cross-talk tolerant RTD flow can detect a new speech turn and continue the conversation in context.

03 GUIDE Reason inside approved business rules

Controlled LLM reasoning uses the prepared voice profile, services, FAQs, language direction and fallback boundaries.

04 ROUTE Move the visitor toward an outcome

Guide contact, booking, sales, support, billing assistance, ticket direction, or human follow-up.

05 REVIEW See activity in Voice CRM

Review minutes, conversations, transcripts, handoffs, installation, billing state and follow-up signals.

A managed voice system—not only a floating microphone

The Voice Agent speaks. The Voice CRM keeps the business in control.

RTD combines the public voice experience with the operating layer behind it. The customer can understand remaining voice capacity, review what visitors asked, identify follow-up opportunities, confirm installation details, and see when a conversation should move to a person.

Approved business voice profile

Prepare the company greeting, services, FAQs, response rules, language direction, support paths, fallback behavior and human escalation preferences.

Selected multilingual voice planning

Configure supported target-market languages according to the chosen voice model, business knowledge, browser behavior and tested setup requirements.

Sales, support and human follow-up

Detect pricing interest, booking intent, service questions, support needs and cases where a person should continue.

Plan-controlled transcripts and recordings

Transcript and usage records can remain available even when audio storage is disabled. Recording and retention follow the active plan and privacy configuration.

Complete website voice operating layer

Built for natural conversation, controlled usage, and visible follow-up.

Review every RTD Agent feature
REAL-TIME DUPLEX

More natural spoken turns

Visitors can speak, pause, ask a follow-up, correct themselves or interrupt while the Agent is responding.

VOICE LANGUAGES

Plan around target markets

Configure supported languages, preferred greeting style, automatic detection direction, short-answer rules and escalation boundaries.

MINUTES + CREDITS

Prepaid usage stays visible

Clients see estimated remaining minutes while the operating system measures billable voice time through controlled credits.

VOICE CRM

Review the operating picture

View conversations, transcripts, follow-up signals, handoffs, credits, plan access, installation and billing state.

MANAGED ACTIVATION

Profile, snippet and wallet output

Confirm checkout, receive the activation path, prepare the approved voice profile and generate the website installation details.

HUMAN FOLLOW-UP

Know when a person should continue

Route important sales, service, billing, support or sensitive-topic cases toward an appropriate human path.

Voice · Chat · Human Inbox · Shared RTD credits

Choose the credit capacity, workspace access, and operating scale your business needs.

RTD Pro, Business, and Enterprise include real-time Voice, Widget Chat, Human Inbox, approved business knowledge, dashboard visibility, and one shared prepaid credit wallet. Included credits can be used across eligible RTD channels under the active account rules.

RTD PRO $60 / month First 2 paid months · then $99 / month 7-day free trial · 1,920 credits monthly after trial
RTD ENTERPRISE $599 / month 24,000 credits monthly About 750 Standard Voice minutes
RTD

LLM-Powered Real-Time Duplex Website Voice

Hear the live flow, review the Voice CRM, and choose the right managed plan.

Natural voice turns, approved business answers, selected multilingual direction, controlled minutes, visible follow-up, and human support paths.

IA · Industry Automation · Workflow Routing · CRM Visibility

Turn customer questions into structured work—not another crowded inbox.

WebsDocs Industry Automation adds a managed operations layer to a business website. It captures the customer request, collects the right details, uses approved business knowledge, routes the case into the correct workflow, records the activity, and sends sensitive or complex decisions to human review.

This is transparent LLM-powered automation—not a fake live agent or a generic chatbot pasted onto a page. The system is shaped around the approved website, selected workflows, service policies, booking or ecommerce needs, support boundaries, usage controls, and review paths.

No setup fee Transparent LLM guidance Dedicated workflow routing Approved knowledge boundaries Industry CRM records
01 CAPTURE Keep the original customer request

Save the starting question instead of losing context inside a loose email, chat thread, or generic form submission.

02 COLLECT Ask for the details the workflow needs

Request the relevant email, booking reference, order number, service, issue type, urgency, website, or supporting context.

03 GUIDE Use approved knowledge and boundaries

Apply company services, FAQs, pricing notes, policies, setup rules, RAG-ready guidance, and escalation limits.

04 ROUTE Send the case into the right workflow

Separate booking, billing, technical, quote, ecommerce, service, and escalation cases instead of treating every inquiry alike.

05 REVIEW Keep the operating record visible

Review cases, status, usage, prepaid capacity, billing, setup links, email activity, handoffs, and support paths.

The path around the answer matters

A chatbot replies. Industry Automation controls what happens next.

A useful business system must know who asked, what information is missing, which workflow owns the case, whether the AI is allowed to answer, when a person must review it, and how the customer receives the next step. That operating path is the product.

Approved business knowledge

Guide replies with services, policies, package details, pricing notes, setup instructions, FAQs, support rules, and safe answer boundaries.

Dedicated workflow paths

Route booking, technical, billing, payment, sales quote, ecommerce, service, and human-review cases through separate operating paths.

Human control for important decisions

Refunds, disputes, discounts, legal, medical, sensitive, high-value, or policy exceptions should move to a person instead of being guessed by AI.

Optional RTD voice layer

Add Real-Time Duplex voice where the workflow benefits from spoken support, transcripts, LLM response, and escalation paths.

Adaptable across business sectors

Start with the workflows your customers actually use.

View complete industry use cases
FINANCE-STYLE INQUIRIES

Collect references and protect sensitive decisions

Structure account, payment, onboarding, document, billing, and service questions while keeping policy exceptions under human review.

TRAVEL + HOSPITALITY

Guide booking and service requests

Collect dates, destinations, guest details, preferences, booking references, changes, cancellations, and support context.

SHOPIFY + ECOMMERCE

Route products, orders, returns, and delivery issues

Guide product questions and collect order numbers, item details, photos, refund requests, return needs, and delivery concerns.

SERVICE BUSINESSES

Move inquiries toward the right service path

Qualify service needs, project scope, location, urgency, budget direction, booking intent, quotations, and follow-up requirements.

SUPPORT-HEAVY WEBSITES

Replace scattered forms and loose email chains

Create clean customer records, route technical or account issues, preserve replies, show statuses, and keep support history visible.

CUSTOM OPERATIONS

Combine workflows around the real business process

Add selected integrations, custom dashboard views, private workflow logic, high-volume capacity, RAG indexing, or RTD voice separately.

Managed checkout-to-operations path

Confirm the plan, activate the approved website, then launch the selected workflows.

The activation path validates the setup code, client email, approved website, selected plan, and workflow permissions. It can then prepare the company profile, dashboard access, hosted workflow links, website snippets, wallet records, usage visibility, and support direction.

01 Checkout confirmed Plan, care cycle, client, and website recorded
02 Activation code emailed Protected setup access for the approved client
03 Profile and workflows prepared Business rules, knowledge, routes, and boundaries
04 Links and snippets issued Hosted paths or website installation output
05 CRM access created Cases, usage, billing, emails, and support visible
06 Operations go live Selected workflows begin routing customer activity

Essential · Pro · Business · Custom

Choose the workflow coverage and operating depth the business needs.

Managed plans have no setup fee. Choose monthly or annual care, and annual care includes two months free. Live AI usage, RAG indexing, optional RTD voice minutes, special integrations, high-volume traffic, and custom implementation remain separate unless clearly bundled.

INDUSTRY ESSENTIAL $149 / month $1,490 annual care No setup fee · up to 3 selected workflows
INDUSTRY PRO $299 / month $2,990 annual care No setup fee · up to 4 selected workflows
IA

Transparent LLM Guidance + Workflow Operations

Capture the inquiry, guide it safely, route the work, and keep the business record visible.

Approved knowledge, workflow-specific questions, Industry CRM records, prepaid usage visibility, managed activation, and human review.

Final Step · Two Clear Entry Paths

Choose how AI should reach your business.

Use ASG when the visitor is a buyer AI looking for an approved seller profile. Use RTC, RTD, or Business Automation when the visitor is a person who needs chat, voice, or structured workflow support. Each path can work independently, or both can operate together around the same approved business direction.

Buyer AI ↔ Seller AI ASG · AI Sales Gateway
Live gateway

For sellers who want controlled buyer-AI access

Give buyer agents a direct public route to your business.

Publish approved seller information through an ASG Live Profile, become discoverable through the public business network, receive permitted AI questions, and route commercial intent toward seller-controlled actions.

Public business discovery Buyer-AI questions Permitted action routes Seller keeps final authority

ASG connects discovery, questions, and routing. The seller remains responsible for facts, offers, policies, checkout, fulfillment, and final decisions.

Human website visitors WebsDocs Business Agents
Visitor support

For businesses serving people on their website

Add chat, voice, or a structured business workflow.

Use RTC for controlled website conversations, RTD for real-time Voice and Chat, or Business Automation to collect required details, create visible workflow records, and route each case toward the correct business path.

Choose the system that matches the customer path: RTC for controlled website conversations, RTD for real-time Voice and Chat, or Business Automation for structured operational workflows and human review.