Support Admin
Support, billing, and investigation in one workspace.
Manage live support tickets, review ticket evidence, inspect assistant and billing data, track usage, refresh linked site billing, and run grounded AI investigation from one full-width admin surface.
Ticket operations
Queue, replies, status, attachments, logs.
Billing visibility
Plan, entitlement, usage, alerts, payment references.
D1 pipeline checks
Support DB, dashboard DB, and billing DB in one view.
Session Access
Open workspace
Checking connection…
Support DB
Connected
Dashboard DB
Connected
Billing DB
Connected
Email Worker
Ready
Guardian
Ready
Operations Counter
Ticket activity
No Ticket Selected
Select a support ticket
Open a ticket from the queue to review the thread, inspect attachments, check linked site billing, refresh pipeline data, and move into investigation mode.
Ticket Detail
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Conversation
Ticket message threadD1 Visibility
Support + dashboard + billing traces
Linked Site
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Plan Key
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Billing Status
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Billing Checked
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Support DB
Loaded
Billing DB
Waiting
Overview
Support metrics
Knowledge
Support knowledge
Email Logs
Delivery history
Events
Guardian activity
Attachments
Support files
Access
Portal access records
Sessions
Portal sessions
Investigation
Select a ticket first
Open a ticket from the queue, then use this layer to inspect deeper support evidence, related billing state, assistant site context, event history, and AI-grounded analysis.
Timeline
Messages, emails, and events togetherD1 / Billing Trace
Linked site, usage, entitlement, and alert visibilityBilling Summary
Support AI Usage
Usage Graph
Recent Usage Events
Recent Alerts
Payment References
Related Events
Guardian and workflow evidenceAI Investigation Assist